Privacy Policy
Radiance Health Care LLC (“Radiance Healthcare,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request information, apply for employment, or use our services.
This Privacy Policy explains how we may collect, use, protect, and disclose information through our website.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our website, including:
- Full name
- Email address
- Phone number
- Home or mailing address
- Information provided through our contact forms
- Information related to your care needs
- Information submitted when requesting a care assessment
- Employment and application information
- Resume and professional credentials submitted through our careers page
We may also collect limited technical information when you visit our website, such as browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
Radiance Healthcare may use information you provide to:
- Respond to your questions and inquiries
- Contact you regarding requested services
- Schedule consultations or care assessments
- Understand your care needs
- Communicate with clients and families
- Process employment applications
- Respond to career-related inquiries
- Improve our website and services
- Maintain the security and functionality of our website
- Comply with applicable legal and regulatory requirements
We use personal information only for legitimate business, care coordination, communication, employment, and administrative purposes.
3. Health & Care Information
Because Radiance Healthcare provides home health care and related services, individuals may choose to provide information concerning their health or care needs when contacting us.
Please do not submit highly sensitive medical information through a general website contact form unless specifically requested by Radiance Healthcare through an appropriate secure method.
Where applicable, health information handled by Radiance Healthcare may be subject to additional privacy protections and requirements under applicable laws and regulations.
4. HIPAA & Protected Health Information
Radiance Health Care LLC provides healthcare services and is committed to protecting the privacy and confidentiality of information entrusted to us.
Where HIPAA applies, protected health information (“PHI”) is handled in accordance with applicable HIPAA requirements and our applicable privacy practices.
For questions regarding the privacy of your health information or your rights concerning protected health information, please contact Radiance Healthcare directly.
5. Information Sharing
Radiance Healthcare does not sell personal information for advertising purposes.
We may share information when reasonably necessary to:
- Provide or coordinate requested services
- Work with healthcare professionals involved in a client’s care
- Coordinate with family members or authorized representatives
- Work with county case managers where appropriate and authorized
- Process employment applications
- Work with service providers supporting our website or business operations
- Meet legal, regulatory, or governmental requirements
- Protect the rights, safety, and security of our clients, employees, organization, or others
Information will be shared only as appropriate for the applicable purpose and subject to applicable privacy requirements.
6. Information Submitted Through Our Careers Page
If you apply for a position with Radiance Healthcare, we may collect information such as your:
- Name
- Email address
- Phone number
- Home address
- Desired position
- Employment preferences
- Preferred service counties
- Driver’s license and vehicle information
- PCA/CFSS training status
- Resume and professional experience
This information is used to evaluate your application and communicate with you regarding employment opportunities.
7. Cookies & Website Technologies
Our website may use cookies or similar technologies to help provide functionality, understand website usage, and improve the visitor experience.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
8. Third-Party Services
Our website may use third-party services or tools that help us operate, maintain, analyze, or improve the website.
These services may process certain technical or contact information according to their own privacy policies and applicable requirements.
Radiance Healthcare does not control the privacy practices of independent third-party websites or services.
9. Data Security
We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
10. Your Privacy Choices
Depending on the information involved and applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or information about how your information is used.
Healthcare information may be subject to additional rights and procedures under applicable privacy laws.
To make a privacy-related request, please contact us using the information below.
11. Children’s Privacy
Our website is intended to provide information about Radiance Healthcare’s services and is not directed toward children.
We do not knowingly collect personal information from children through the website for purposes unrelated to providing appropriate services or responding to an inquiry.
12. External Links
Our website may contain links to external websites or services.
Radiance Healthcare is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of any external websites they choose to visit.
13. Changes to This Privacy Policy
Radiance Healthcare may update this Privacy Policy from time to time to reflect changes in our services, website, practices, or applicable requirements.
When changes are made, the updated policy will be posted on this page with a revised effective date.
Contact Us
Questions About Your Privacy?
If you have questions about this Privacy Policy or how your information is handled, please contact Radiance Health Care LLC.
Radiance Health Care LLC
3531 Cohansey St
Shoreview, MN 55126
Phone: 612-441-1926
Fax: 612-416-2837
Email: radiancehealthcarellc@gmail.com